1. Information We Collect

When you use Veernai, we may collect the following types of information:

A. Information You Provide to Us

  • Account Information: When you sign up, we collect your name, email address, phone number, and store details.
  • Payment Information: If you purchase a plan, we collect billing details, but we do not store credit/debit card details. All payments are securely processed by third-party payment providers.
  • Customer Information: If you use our platform to sell products, we collect order and customer details to process transactions.

B. Information We Automatically Collect

  • Usage Data: We track how you use our platform (e.g., page visits, actions taken).
  • Device Information: We collect information about your device, browser type, and IP address.
  • Cookies & Tracking: We use cookies to improve your browsing experience and analyze traffic.

2. How We Use Your Information

We do NOT sell or rent your personal data to third parties. However, we may share information in the following cases:

  • With Payment Providers – To process transactions securely.
  • With Service Providers – For hosting, analytics, and technical support.
  • For Legal Compliance – If required by law, government, or law enforcement.

4. Data Security

We take data security seriously and implement industry-standard measures:

  • Encryption: All sensitive data is encrypted to prevent unauthorized access.
  • Secure Payments: We use trusted payment gateways to process transactions securely.
  • Access Control: Only authorized personnel can access your account information.

However, while we take precautions, no system is 100% secure. We encourage you to use strong passwords and keep your login details private.

5. Your Rights & Choices

As a user, you have control over your personal data:

  • Access & Update: You can update your account details anytime.
  • Opt-Out of Marketing Emails: You can unsubscribe from promotional emails.
  • Delete Your Account: You can request account deletion by contacting our support team.

To request changes or data deletion, email us at support@veernai.com

6. Cookies & Tracking Technologies

We use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Save preferences

You can disable cookies in your browser settings, but this may affect platform functionality.

7. Third-Party Links

Our platform may contain links to external websites (e.g., payment gateways, social media). We are not responsible for their privacy practices. Please review their policies separately.

8. Changes to This Privacy Policy

We may update this policy occasionally. We will notify users via email or platform notifications. Please review this page periodically for updates.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Thank you for trusting Veernai! Your privacy is our priority.

Effective Date: 27-June-2024 | Last Updated: 15-Augest-2024